Outreachplus
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Knowledge base
Getting Started
Getting Started Guide
8
Getting Started
How do I connect my email account?
How to connect your business Outlook/Office 365 email account
What is a campaign?
What are prospects?
View all 8
Outreach Tips
6
The PAUSE method for Email outreach
How to promote your content
How to reach out to influencers
The importance of Outbound Marketing
How to achieve high email deliverability
View all 6
Functionality
Managing your Prospects
5
What are prospects?
How do I add a contact to the prospect list?
How do I add a website to the prospect list?
What is prospect temperature?
How and why should you create Groups?
Working with teams
0
Using the Dashboard
0
Managing your Inbox
4
How do I process responses to Emails?
How do I manage my outbox?
How do I add an email account?
How do I match unmatched emails?
Working with Projects (Agency plan)
0
Working with Campaigns
6
How do I create a Campaign?
What do I need to have in place before building a campaign?
What are the different types of Outreach campaigns?
How do I pause a campaign?
How do I track results of a Campaign?
View all 6
Working with Templates
0
Working with Emails
4
How OutreachPlus sends emails?
Follow-ups, how do they work?!
What are Merge Codes and how to use them?
How do I create a template?
Campaigns & Projects
0
Administration
Account Management
6
How to block email accounts or websites
How to add users to your account
How to create default unsubscribe text
How to set up email signature
How to track activity on my account
View all 6
Plans & Billing
4
How to change your pricing plan
How to get invoices
How to change your credit card
How to add a VAT number (European clients)
Data Privacy
1
About GDPR
FAQ
FAQ
0
Emails
13
How many emails can I send per day?
Why can’t you match all emails?
How do we track opens and responses to emails?
Are emails sent through OutreachPlus email accounts?
How to set email filters?
View all 13
Integrations & Compatibility
5
Is Outreachplus available as an Android, iOS, Windows application?
Will outreach plus work on smartphones?
Do you provide any API?
Does Outreachplus having calendar integration feature?
Does Outreachplus support CRM integration?
Campaigns
12
How to stop or modify a campaign ?
How to archive campaigns?
Will deleting a campaign remove my prospects?
How to add links and track link clicks?
How to reach out to prospects via Contact Form?
View all 12
Billing & Administration
13
What is our refund policy?
Do you have "pay as you use " billing option?
Is there any way to enable time stamp as well in the logs?
How to change the Billing address?
What are the different payment methods available?
View all 13
Prospect Management
6
How to export contacts?
How to use tags in prospects?
Is there any other formats to import prospects other than CSV or XLS?
How are prospect temperatures differentiated?
What are processed prospects?
View all 6
General
7
Does Outreachplus help me to find micro influencers and help micro influencers to find me?
How Tasks work in OutreachPlus?
Where is the support team located?
Is the product usage or the application blocked in any country/regional restrictions?
How Outreachplus if different from other email marketing tools?
View all 7
Help Desk Software
by Freshdesk