Billing & Administration

What is our refund policy?
OutreachPlus no-risk money back guarantee offers that, if at any time within the first 14 days of opening your paid Account you decide that OutreachPlus is ...
Thu, 31 Jan, 2019 at 10:26 AM
Do you have "pay as you use " billing option?
We have Solo, Multi User and Team/Agency billing plan. Currently "pay as you use” billing option is not available.  Refer https://www.outreachplus.com/...
Thu, 10 Jan, 2019 at 6:25 AM
Is there any way to enable time stamp as well in the logs?
Not at the moment, but our development team is working on this and it will be implemented in next update.
Thu, 10 Jan, 2019 at 6:25 AM
How to change the Billing address?
You can add a separate Billing address for your payment. You can do that from Account Settings -> USE A DIFFERENT ADDRESS FOR BILLING?
Fri, 22 Feb, 2019 at 6:31 AM
What are the different payment methods available?
As of now, we only support Card payments. You can use both debit card and credits card for the payments.
Thu, 10 Jan, 2019 at 7:02 AM
How to merge two different Outreachplus accounts?
As of now, we do not have an option to merge two different Outreachplus accounts.
Thu, 10 Jan, 2019 at 7:07 AM
How to cancel the subscription without deleting the data?
We do not have an option to keep the data after canceling the subscription as it violates the GDPR. We will implement a feature to backup and export data in...
Thu, 10 Jan, 2019 at 7:11 AM
How to remove the credit card details from Outreachplus?
The credit card details are automatically removed when you unsubscribe. We do not have an option to remove the credit card details for active subscriptions.
Thu, 10 Jan, 2019 at 7:11 AM
Do you have Affiliate program?
As of now we do not have an Affiliate program.
Thu, 10 Jan, 2019 at 7:11 AM
How many users can I add to Team/Agency account?
For now, you can add up to 15 additional users. We plan on expanding it for Agency accounts.
Fri, 11 Jan, 2019 at 5:08 AM